AusBridge — Homestay & settlement support in Australia

AusBridge is an Australian settlement support agency based in Melbourne that helps international students transition to life in Australia. The service bundles study placement, verified homestay accommodation, airport pickup, a prepaid SIM card, and settlement support including bank account setup and transport card arrangement. Every host family is screened and all agreements are documented in writing before payment. A dedicated case manager is assigned to each student from the initial inquiry through settlement, with check-ins at week 1, 4, and 8 after arrival. The service operates as a single team on the ground in Melbourne, enabling real-time support rather than call centre responses.

FAQ

What services does AusBridge provide?

AusBridge offers study placement with language schools, VET and university pathways, verified homestay accommodation, airport pickup, a prepaid Vodafone SIM, settlement support including bank account and transport card setup, internship placement, and city job matching.

How are AusBridge homestays verified?

Every host family passes an identity check and a home-visit interview. Families hosting minors must hold a Working with Children Check (WWCC). All bookings are confirmed by e-signed contract with clear service scope, fees, and cancellation/refund policy stated upfront.

What happens after arriving in Australia with AusBridge?

Your driver meets you at the airport and helps with SIM collection and transport to accommodation. Settlement support then covers bank account setup, transport card arrangement, and daily life setup. Your case manager checks in at week 1, 4, and 8 to ensure you're adjusting well.

When is AusBridge's case manager assigned?

A dedicated case manager is assigned on confirmation of your booking and is connected by messenger to provide single-point-of-contact support from before you depart through settlement in Australia.